Frequently Asked Questions
Everything you need to know about shopping with Papa Says.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
At Papa Says, we prioritize quality and ethics. We work with certified manufacturers who use organic cotton and recycled fabrics whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Since we process orders quickly, you have a 1-hour window after placement to request changes or cancellations by contacting our support team.